Shipping & Delivery Policy

Last Updated: 26-10-2025

At SLS Oil, we strive to ensure fast, safe, and reliable delivery of all orders. This Shipping & Delivery Policy explains how and when your orders will be delivered.

1. Delivery Coverage

• We currently deliver orders to selected PIN codes across India.

• Delivery availability may vary based on your location and will be confirmed during checkout.

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2. Delivery Timeframe

• Orders are typically processed within 24–48 hours after successful payment confirmation.

• Delivery timelines vary depending on your location.

• Local deliveries are generally completed within 1–3 working days.

• Outstation deliveries may take 3–7 working days.

Unexpected delays caused by courier partners, weather conditions, natural disasters, strikes, festivals, or other unforeseen circumstances are beyond our control.

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3. Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.

• Free shipping may be offered for selected locations or on orders above a specified minimum purchase amount as part of ongoing promotions.

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4. Order Tracking

Once your order has been dispatched, tracking details will be shared via SMS, Email, or WhatsApp (where applicable).

If online tracking is unavailable, our customer support team will gladly provide the latest delivery status upon request.

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5. Delivery Attempts

• Delivery will be attempted at the shipping address provided during checkout.

• If the customer is unavailable or unreachable, additional delivery attempts may be made according to the courier partner’s policy.

• Additional re-delivery charges may apply where applicable.

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6. Packaging & Handling

All products are securely packed to minimise the risk of leakage or damage during transit.

Please do not accept the delivery if the package appears severely damaged, opened, or tampered with. Kindly report such issues immediately to our customer support team.

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7. Incorrect or Incomplete Address

SLS Oil is not responsible for delivery failures resulting from:

• Incorrect or incomplete delivery address

• Incorrect contact number

• Customer being unavailable or unreachable

In such cases, refunds or redelivery may not be applicable.

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8. Delayed Delivery

While we make every effort to deliver your order within the estimated timeframe, occasional delays may occur due to external logistics, transportation issues, weather conditions, or other unforeseen circumstances.

We appreciate your patience and understanding in such situations.

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9. International Shipping

Currently, SLS Oil ships only within India.

We do not offer international shipping at this time.

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10. Contact for Shipping Support

For shipping-related queries or assistance, please contact us:

Phone: +91 7845334950

Email: customercare@slsoil.com

Website: https://slsoil.com